The Ministry Of Finance (MOF) is committed to providing its users with services to the highest possible level of quality and satisfaction. In order to achieve this we actively seek input and feedback from our customers to contribute to the continual improvement of these services.

The responsibility for ensuring this is shared by all levels of MOF employees, who strive to perform all tasks in a quality assured manner, following the principle of “right first time, every time”.

MOF aims to be a model of excellence in the Government sector, with emphasis on achieving the highest levels of quality, efficiency and effectiveness via the following methodologies:-

1- Adopting a Quality Management System that meets relevant ISO 9001:2000 standards.

2- Adhering the following 8 quality management principles:-

A-Customer focus

B-Leadership

C-Involvement of people

D-Process approach

E-System approach to management

F-Continual improvement via process re-engineering initiatives

G-Factual approach to decision making

H-Mutually beneficial supplier relationships

3-Continuous training of MOF’s employees.

4-Setting challenging improvement objectives annually.

5-Utilizing the competence of all MOF employees to meet individual and organizational responsibilities.

6-Creating and maintaining, on behalf of the Bahrain Government, the environment for efficient and effective financial resource management by developing, maintaining and enacting appropriate rules, regulations, procedures and systems.

In order to maintain this high standard of performance, the Minister of MOF has created the quality assurance section with a Head entrusted with the responsibility for developing such systems and empowered to take the necessary actions to ensure compliance with these systems.